Frequently Asked Questions (FAQ) > My Account

To reset your password, click on the link " Forgot your password ? ".

Now insert the E-Mail address that was used to register, and click on the button " Get my password ".

You'll receive a mail with the new password. Depending on the settings of your e-mail account, it is possible that this e-mail is moved to the spam section.

We reccomend that the password is typed in manually, if it is copied there is sometimes a space that corrupts the entry, so the system won't accept it.

After a delay of a maximum of 15 minutes the password is active and you are able to log in, then change the password again to one of your choice.

If a product is not in stock, but you want to be informed once it is in stock again, just click the envelope marked with an 'i'.

You will be asked to enter your E-Mail adress, done!

You will be notified once the product is in stock again.